Frequently Asked Questions
Q: What kind of gear reducer motor can you make?
We can make DC motors from 3v-36v, with power less than 40W and diameter less than 45mm.
Q: Can the gearbox be matched with other motors?
Our standard gearbox can be matched with other motors. The matched brush, brushless, coreless (hollow cup), and stepping motor need to match the shape of our gearbox, or change the shape of our gearbox. Matching with other motors requires custom proofing to avoid low efficiency, large loss, and short life.
Q: How do you handle customized gearboxes?
As a gearbox manufacturer with strong R&D capability, we support customization. You can provide us with the gearbox shape, required reduction ratio, and output speed, and we will develop customized products for you. Alternatively, you can provide your own R&D designs, and we will optimize the structure, production, and assembly.
Q: Can you provide planetary gearbox samples for testing?
To promote further cooperation, we can provide samples. While we usually ask customers to cover sample fees to manage costs, we can refund the sample fee once we receive your formal order. We sincerely hope for your understanding and support on this point.
Q: What is the quality level of your planetary reducer?
Our gear motors are sold globally to Japan, Germany, the United States, the United Kingdom, Indonesia, Singapore, and other countries. The feedback from most customers highlights smooth operation, low noise, and high torque.
Q: How long is the delivery time for the planetary reducer?
Generally, standard gearboxes are delivered within 2 weeks. For customized products, we usually send samples for confirmation within 30-45 days after the scheme and drawings are confirmed. Once approved, we will confirm the bulk delivery date according to order quantity.